The VertigoXmedia Support website covers you around the clock and around the world.

If you're a new VertigoXmedia Product X customer, please register your product to obtain a permanent license. To search our Knowledge Base, log into the Registered Users page and search by product.

NOTE: Certain areas of the website are password-protected and accessible only to users with a valid support contract. For more information contact us at

Seeing your desktop can make it easier for us to locate and solve the problem. There are tools such as pcAnywhere or VNC (Virtual Network Computing) that can let us view your desktop over the web. Please contact the support department so we can make the necessary arrangements.

NOTE: If you encounter problems during product registration please contact VertigoXmedia

Global Tel: 1.514.397.0955 ext 247, weekdays from 9:00 AM - 6:00 PM EST
Toll Free (North America) 1.877.483.7844.